Privacy Policy

Introduction

At Computer And Phone Repair, we are deeply committed to protecting the privacy and security of your personal information. This Privacy Policy governs how we collect, use, disclose, and safeguard your data when you use our services and interact with our website.

We adhere to all applicable data protection laws and regulations including GDPR, CCPA, and others relevant to your jurisdiction. By using our services, you consent to the practices described herein.

Information We Collect

We only collect personal information that is necessary and lawful for the provision of our services. The categories of information collected include but are not limited to:

• Personal Identifiers: Full name, email address, phone numbers, mailing address.
• Payment Details: Billing information and transaction history, handled securely by trusted payment processors.
• Technical Data: IP addresses, browser types, device information, and operating systems for security and optimization.
• Usage Data: Interaction with our website, services used, and support inquiries to improve user experience.
• Cookies and Tracking Technologies: Used strictly to enhance website functionality and user preferences.

Use of Your Information

Your personal data is processed only for clearly defined, legitimate purposes, including:

• Executing and managing your service requests and orders with the utmost confidentiality.
• Providing personalized customer support and timely communication.
• Delivering targeted marketing communications only when explicitly consented to.
• Monitoring and improving our website and service offerings with advanced analytics.
• Ensuring compliance with legal and regulatory obligations.

We do not use your personal information for any purposes unrelated to the services you request or consent to.

Cookies and Tracking Technologies

We employ cookies and similar technologies to enhance your experience. These technologies are used solely to:

• Maintain user sessions securely.
• Remember your preferences and settings.
• Measure site performance and usage to improve functionality.

You retain the right to manage or disable cookies through your browser settings; however, this may limit certain features of our website.

Data Sharing and Disclosure

We will never sell or rent your personal information. We share data only under strict conditions and with trusted partners:

• Service Providers: Under binding confidentiality agreements, strictly for operational support.
• Legal Compliance: When required by law enforcement, court orders, or regulatory authorities.
• Business Transfers: In cases of mergers or acquisitions, with assurances of continued data protection.

We require all third parties to meet stringent data protection standards.

Data Security Measures

We employ comprehensive security measures to protect your data against unauthorized access, alteration, disclosure, or destruction, including:

• Advanced encryption standards for data in transit and at rest.
• Robust firewalls, intrusion detection systems, and secure servers.
• Regular vulnerability assessments, penetration testing, and audits by third-party experts.
• Strict access controls and employee training on data privacy and security best practices.

Your Rights Regarding Personal Data

Under applicable laws, you have the following rights concerning your personal data:

• Access: Request copies of your personal data we hold.
• Rectification: Request corrections to inaccurate or incomplete data.
• Erasure: Request deletion of your data where lawful and applicable.
• Restriction: Request limitation on how we use your data.
• Data Portability: Request your data in a structured, commonly used format.
• Object: Object to data processing for direct marketing or legitimate interests.
• Withdraw Consent: Withdraw any consent given for data processing at any time.

To exercise these rights, please contact our Data Protection Officer at ComputerAndPhoneRepair@outlook.com. We commit to responding promptly and transparently.

Third-Party Links and Services

Our website may contain links to third-party websites and services. We do not control and are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing any information.

Children's Privacy

We strictly do not collect personal data from children under the age of 18. If we discover any such data, it will be deleted immediately. Parents and guardians are encouraged to supervise children's online activities and contact us if any concerns arise.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices, legal requirements, or technological advancements. Updates will be posted here with the effective date, and we encourage you to review the policy regularly.

Contact Information

If you have any questions, concerns, or requests regarding your personal data or this policy, please contact us at:

Email: ComputerAndPhoneRepair@outlook.com
Phone: 812-900-0192